Privacy Policy
Thank you for choosing Floor is Gone. We are committed to respecting your privacy and ensuring transparency regarding the information that may be collected while you use our mobile application. This document explains what data may be processed, how it is used, and the measures taken to protect it.
The application is provided on an "AS IS" basis. While we strive to maintain a reliable and secure service, we make no guarantees regarding uninterrupted operation, availability, or suitability for any particular purpose.
External Services
From time to time, the application may direct users to third-party websites, platforms, or services. These resources operate independently and are not managed by us. As a result, we are not responsible for their content, security practices, or privacy policies. Users should review the policies of any external service before providing personal information.
Information We May Collect
To improve the performance and functionality of the application, certain technical and usage-related information may be automatically collected, including:
- Internet Protocol (IP) address
- Device operating system and version
- Features and screens accessed within the application
- Session duration and interaction data
- General analytics and diagnostic information
The collected information helps us:
- Maintain and improve app performance
- Deliver important notices and updates
- Analyze user engagement and technical issues
- Present promotional or informational content when applicable
In some situations, users may voluntarily provide information that enhances specific features of the application. Any such information is handled according to this Privacy Policy.
Location Information
The application itself does not gather precise GPS coordinates. However, integrated third-party services may process approximate location information to support advertising, analytics, or service optimization. Location permissions can be modified or disabled at any time through your device settings.
Discontinuing Data Collection
Users who no longer wish to share information with the application may simply uninstall it using the standard removal options available on their mobile device. Once the application is removed, no further information will be collected through it.
Data Storage and Retention
Information may be retained while the application remains installed and for a reasonable period afterward when necessary for operational, legal, or security purposes.
If you would like your information removed from our records, please send a request to:
Email: [email protected]
We will review and process deletion requests as quickly as reasonably possible.
Disclosure of Information
We may share anonymous, aggregated, or non-personally identifiable information with service providers and partners for purposes such as analytics, performance monitoring, and service improvement.
Some functionality within the application relies on third-party providers, including:
Information may also be disclosed when:
- Required by applicable laws, regulations, or legal processes
- Necessary to investigate misuse, fraud, or security incidents
- Needed to protect users, the public, or our rights
- Shared with trusted contractors or service providers who are bound by confidentiality obligations
Children's Privacy
The application is not designed for use by children under the age of 13. We do not knowingly collect personal information from children within this age group.
If we become aware that information from a child under 13 has been submitted, the data will be removed as soon as practicable.
Parents or legal guardians who believe that a child has provided personal information may contact us at:
Data Protection
We employ commercially reasonable administrative, technical, and organizational safeguards to help protect collected information against unauthorized access, disclosure, or misuse.
Nevertheless, no method of electronic storage or transmission can be guaranteed to be completely secure, and absolute security cannot be assured.
Changes to This Privacy Policy
This Privacy Policy may be modified from time to time to reflect operational, legal, or technological developments. Updated versions will be posted within the application or through other appropriate channels.
Continued use of the application following the publication of changes constitutes acceptance of the revised Privacy Policy.
Effective Date: June 12, 2026
Acceptance of This Policy
By installing, accessing, or using the application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.
Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us:
Email: [email protected]